Questions, answered

Shipping, payments and how our devices are meant to be used.

How long does delivery take?

Estimated delivery time: 4–7 days.

Free shipping on every order.

You'll receive tracking details by email as soon as your order ships.

Is checkout secure?

Yes. Checkout runs on Shopify's secure checkout. We never see or store your full card details.

Which payment methods can I use?

All payment methods available for your country are shown at checkout.

  • American Express
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa
Can I pay in my own currency?

Choose your country in the selector at the top or bottom of the page. Prices and checkout switch to the currency available for that country.

Are the LED devices medical devices?

No. Our LED masks, red light cap and massage comb are sold as beauty and wellness devices for at-home routines. They are not intended to diagnose, treat, cure or prevent any disease. Please follow the manufacturer's instructions for each device.

Which plug does the Face & Neck LED Mask come with?

You choose: US, EU, UK or AU. US fits the United States and Canada. We pre-select the plug for your country on the product page, so please double-check it before you order.

What is the difference between the three LED masks?

The Face & Neck LED Mask has two pieces, one for the face and one for the neck, with seven light colors and four brightness levels. The Silicone LED Mask and the Photon Silicone Mask are flexible silicone face masks. Each product page lists exactly what its manufacturer states.

Where can I find full ingredient lists?

Each skincare product page lists the key ingredients named by the manufacturer. The complete ingredient list (INCI) is printed on the packaging.

How can I reach you?

Send us a message through our contact form.